Managed AIOps
We don't just build your AI. We run it, monitor it, and evolve it.
Reliability
- ●99.9% uptime SLA for all managed agent systems
- ●Automated failover and recovery procedures
- ●Continuous health checks and anomaly detection
- ●Incident response within 15 minutes
Performance
- ●Real-time latency and throughput monitoring
- ●Automatic scaling based on demand patterns
- ●Model performance benchmarking and drift detection
- ●Monthly optimization reports with actionable insights
Security
- ●End-to-end encryption for data in transit and at rest
- ●SOC 2-aligned security practices
- ●Regular vulnerability assessments and patching
- ●Role-based access controls and audit logging
Growth
- ●Proactive recommendations for new automation opportunities
- ●Quarterly business reviews and roadmap planning
- ●Seamless integration of new agents into existing workflows
- ●Training and knowledge transfer for your team
How We Compare
| DIY | Generic Tools | Flowpace Managed AIOps | |
|---|---|---|---|
| Setup | Weeks to months | Days with templates | Days, fully custom to your stack |
| Monitoring | Build your own dashboards | Basic alerts | 24/7 proactive monitoring & optimization |
| Updates | Manual, ad-hoc | Platform-wide rollouts | Tested, staged deployments per agent |
| Security | Your responsibility | Shared responsibility | Fully managed with audit trails |
| Support | Stack Overflow | Ticket-based SLA | Dedicated Slack channel + 15-min response |
| Cost Model | Hidden engineering time | Per-seat subscription | Predictable monthly retainer |
Scope Tiers
Starter
For teams exploring AI
- ✓Up to 3 managed agents
- ✓Business-hours support
- ✓Monthly performance reports
- ✓Standard SLA (99.5% uptime)
Growth
For scaling operations
- ✓Up to 10 managed agents
- ✓Extended support hours
- ✓Weekly performance reports
- ✓Enhanced SLA (99.9% uptime)
- ✓Quarterly business reviews
Enterprise
For organization-wide transformation
- ✓Unlimited managed agents
- ✓24/7 priority support
- ✓Real-time dashboards
- ✓Custom SLA
- ✓Dedicated account manager
Frequently Asked Questions
What exactly does 'managed' mean?+
We handle the full lifecycle of your AI agents -- deployment, monitoring, updates, security, and optimization. You focus on your business; we keep the agents running and improving.
Can I bring my own models or infrastructure?+
Absolutely. We work with your existing stack -- whether it's OpenAI, Anthropic, self-hosted models, or a mix. Our management layer sits on top of whatever you choose.
How do you handle data privacy?+
All data is encrypted in transit and at rest. We follow SOC 2-aligned practices and can deploy within your own cloud environment if needed. Your data never trains third-party models.
What's the onboarding process like?+
We start with a discovery call, then audit your current systems and workflows. From there, we design, build, and deploy your agents in phases -- typically the first agent is live within two weeks.
Can I cancel or change tiers at any time?+
Yes. All plans are month-to-month with no long-term lock-in. You can scale up, scale down, or transition to self-managed at any point.
Ready to Stop Babysitting Your AI?
Let us handle the infrastructure so you can focus on results.
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